Hello everyone,
I hope this message finds you well. I am writing to inform you about my upcoming vacation break, scheduled from December 20th, 2023, to January 30th, 2024. During this period, I will be temporarily unavailable for direct calls and texts. However, I am committed to ensuring that your support needs are addressed promptly, albeit with some limitations.
For any assistance you may require during this time, kindly direct your requests to our dedicated email address. I will be regularly checking my email and will strive to respond to your inquiries as promptly as possible. Please understand that my response time may be delayed due to the time zone difference and the nature of my vacation location, which may result in a response delay of 12 to 24 hours.
Your understanding and patience are greatly appreciated. I am confident that this short break will allow me to return with renewed energy and enhanced capabilities to continue providing you with exceptional technical support.
Thank you for your cooperation and ongoing support. I look forward to assisting you again upon my return.
Thanks!
Shawn Shank
Owner